One unified dashboard
WhatsApp, web, and social — one inbox.
Run a WhatsApp chatbot, website chatbot, and Instagram DMs together. Your conversations and AI assistants stay with your team.
SPECIALIST AI ASSISTANTS. ONE CONNECTED BUSINESS.
Omnichannel AI
Chatbot
An AI chatbot for customer service, sales, and bookings on WhatsApp, Instagram, Messenger, and your website.
Specialist assistants. One unified dashboard.
Free plan available Built around your business Your team stays in control
Many channels. Specialist agents. One unified dashboard.
WhatsAppMessengerInstagramTelegramViberEmailWeb chatTrusted by reputable businesses worldwide.
An AI chatbot for business — not another generic chat window.
OmniAI is an omnichannel AI chatbot for customer service, sales, and bookings. It connects WhatsApp, Instagram, Messenger, email, and website chat in one dashboard, then routes each conversation to a specialist assistant or your team.
ONE PLATFORM. A CONNECTED AI TEAM.Every channel connected.
Every channel connected.
Every assistant in sync.
Meet customers where they are — WhatsApp, Instagram, Messenger, email, or your website. Give each conversation the right expertise from one unified dashboard.
Can you help me choose the right product?
Connected to your sales specialist.
Domain-specific knowledgeSpecialists, not generalists.
Each AI assistant has a focused role and the business knowledge to help customers in its domain.
Shared context. Human control.
Your people, always in control.
Route conversations to the right specialist or your team. Keep the history and the human connection.
MULTI-AGENTIC BY DESIGNNot one bot doing everything.
Not one bot doing everything.
The right specialist for every job.
Five domains. Shared context. Your team in control.
Everyday questions. Expert answers.
Your support specialist knows your policies, products, and FAQs. It handles the routine questions and brings your human team in when a conversation needs more care.
- Answers grounded in your business knowledge
- Multilingual, tone-aware customer conversations
- Human handoff with the conversation history
Support AI assistantSpecialized knowledge. Connected conversations.
FAQs & service policies
Product information
Escalation guidance
What is your return policy?
Support assistant answers from your approved policy.
Support assistant answers from your approved policy.
Illustrative use case · Configuration depends on your plan and connected systems.
REAL TEAMS. REAL CONVERSATIONS.
Their words. Not ours.
From the first question to the next booking.
See what connected conversations mean for our customers.
Customer support“OmniAI helped us reduce inbound queries by over 40%. Our customers now get instant answers about delivery, product sizing, and stock availability — without waiting.”
Marketing“We connected OmniAI with our Meta Ads and saw a major increase in qualified conversations inside Messenger. Our lead-to-sale ratio improved significantly.”
Bookings“Integrating OmniAI with our booking system was seamless. Car rental requests, availability checks, and support are now 100% automated inside WhatsApp and Messenger.”
CamelotSales
“OmniAI handles the first level of product education and filters leads before they even reach our team. It saves us hours every single day.”
Lead engagement“With OmniAI, we engage leads instantly and close deals faster than ever.”
Operations“For high season traffic, OmniAI was a lifesaver. It automatically replied to route inquiries and booking confirmations across Messenger, Instagram, and our website.”
Published customer testimonials. Results reflect each customer's experience, not a guarantee of future performance.
START SMALL. THINK CONNECTED.
Your next chapter starts free.
Plans that grow with your conversations and your human team.
Starter
A better way to start conversations.
€0/ human agent / month
Start for free- 200 chats
- Shared team inbox
- Mobile app & basic reports
Growth
GROW WITH AIPut AI to work for your growing team.
€19/ human agent / month
Choose Growth- 5,000 chats + 2,000 AI replies
- CRM & customer profiles
- FAQs & Help Center
Pro
More conversations. More possibilities.
€49/ human agent / month
Choose Pro- 25,000 chats + 7,500 AI replies
- Team roles & permissions
- Macros for faster responses
Business
Your brand. Your automation. Your rules.
€99/ human agent / month
Choose Business- 100,000 chats + 20,000 AI replies
- Custom n8n AI agents
- Your own logo & audit logs
- Web search
Prefer a guided start? Expert onboarding, built around you.
Prices per human agent seat, per month. AI reply allowances vary by plan.
Compare plans and allowancesA FEW GOOD QUESTIONSLet's clear
Let's clear
things up.
What is an AI chatbot for business?
An AI chatbot for business answers customer questions on channels such as WhatsApp, Instagram, Messenger, email, and website chat. OmniAI is an omnichannel AI chatbot: specialist assistants handle customer service, sales, marketing, bookings, and operations from one dashboard, with human handoff when a person should take over.
How is OmniAI different from ChatGPT?
ChatGPT is a general-purpose AI chat. OmniAI is a business AI chatbot connected to your channels, Help Center, and team. It routes conversations to the right specialist, keeps context for human agents, and can qualify leads or handle booking questions inside WhatsApp, Instagram, Messenger, and web chat.
Can OmniAI work as a WhatsApp chatbot?
Yes. OmniAI connects WhatsApp Business so customers can ask about products, delivery, support, or bookings in WhatsApp. The same conversation can continue in a unified dashboard with Instagram, Messenger, email, and website chat.
How much does an AI chatbot cost?
OmniAI AI chatbot pricing starts free: Starter is €0 for 200 chats. Growth is €19, Pro is €49, and Business is €99 per human agent per month. Optional done-for-you setup is €399 one time. Confirm channel access and any extra usage with the team.
Can an AI chatbot handle customer service?
Yes. OmniAI includes a customer-service specialist that answers from your FAQs, policies, and Help Center. It detects language and sentiment, and hands the conversation to a human with full history when the question needs a person.
Does OmniAI include a chatbot for my website?
Yes. Website chat is one of the channels in OmniAI, alongside WhatsApp, Instagram, Messenger, Telegram, and email. Visitors can get help without leaving the page, and your team sees the conversation in the same inbox.
What makes OmniAI different from a regular chatbot?
OmniAI combines omnichannel conversations with domain-specialist AI assistants. Support, sales, marketing, bookings, and operations can each have a focused role, with intent-based routing and a unified dashboard for your human team. The exact configuration depends on your plan and business needs.
Can I train the assistants on my own business?
Yes. Your built-in Help Center provides the knowledge behind AI answers. Add FAQs, product information, and guidance, and tailor the tone to your business. Organize the knowledge and responsibilities around each assistant’s domain.
What if a customer needs a real person?
Your team can take over with the full conversation history. Intent-based routing helps get a conversation to the right agent or department, with context rather than a fresh start.
Can you connect our booking or operational systems?
We can discuss a flow tailored to your existing systems. Integration availability and setup depend on your requirements. The Business plan includes custom n8n AI agents; book a demo to confirm the right approach before committing.
Do you help with getting everything set up?
Yes. Optional done-for-you setup is €399 one time. It includes channel integration and configuration, plus one hour of live support or training. Ask the assistant or book a demo to discuss your requirements.
Bring every conversation together.
Specialist assistants for the work. One dashboard for your team.