Inside the OmniAI Platform.
Everything your team needs — in one powerful workspace.
Equip agents with full visibility
Instantly access chat history, notes, contact info, and smart response tools — all in one streamlined view.
Guide every user to the right outcome
Build structured flows that qualify leads, route issues, and automate next steps — no manual tagging needed.
Secure collaboration made simple
Use role-based permissions to control data access — without slowing down teamwork.
Smart chatbot solution for interactions.
AI Performance Insights
Integrations Hub
Easily connect with your tools — CRM, Email, Shopify, Meta, and more. Sync customer data across systems in real-time.
Reusable Automation Blocks
Create and reuse automation flows — like order tracking or lead routing — across bots and channels, without starting from scratch.
Proactive Campaigns That Drive Action
Trigger live chat or SMS campaigns to re-engage leads, onboard new users, or spark conversions — all within OmniAI.
Track Customer Satisfaction & Service Quality
Monitor satisfaction scores, response times, and handoff quality — so your team hits every support benchmark.
What users are saying about OmniAI.
Frequently asked questions.
Omni AI is designed to answer common questions and simplify setup, scalability, and support — all from one intelligent platform.
