Inside the OmniAI Platform.

Everything your team needs — in one powerful workspace.

Equip agents with full visibility

Instantly access chat history, notes, contact info, and smart response tools — all in one streamlined view.

Guide every user to the right outcome

Build structured flows that qualify leads, route issues, and automate next steps — no manual tagging needed.

Secure collaboration made simple

Use role-based permissions to control data access — without slowing down teamwork.

Transforming customer engagement with AI.

Smart chatbot solution for interactions.

AI-Powered Message Understanding

Instantly detect intent, urgency, and sentiment to triage every message.

AI-Powered Message Understanding

Instantly detect intent, urgency, and sentiment to triage every message.

AI-Powered Message Understanding

Instantly detect intent, urgency, and sentiment to triage every message.

Handoff Rules & Escalation Triggers

Auto-escalate to humans when sentiment drops, confidence fades, or urgency spikes.

Handoff Rules & Escalation Triggers

Auto-escalate to humans when sentiment drops, confidence fades, or urgency spikes.

Handoff Rules & Escalation Triggers

Auto-escalate to humans when sentiment drops, confidence fades, or urgency spikes.

Internal Notes & Agent Collaboration

Share notes, tag teammates, and streamline multi-agent workflows.

Internal Notes & Agent Collaboration

Share notes, tag teammates, and streamline multi-agent workflows.

Internal Notes & Agent Collaboration

Share notes, tag teammates, and streamline multi-agent workflows.

AI Performance Insights

Resolve 70% of customer questions instantly.

Integrations Hub

Easily connect with your tools — CRM, Email, Shopify, Meta, and more. Sync customer data across systems in real-time.

Powerful Tool Integrations

Connect OmniAI with your everyday tools like Shopify, Slack, and Google Sheets. Keep customer data in sync and extend automation across platforms.

Streamlined Workflows

Automate routine tasks by linking CRM platforms, and ticketing systems. Spend less time switching tabs and more time helping customers.

Secure, Real-Time Sync

All integrations run on secure APIs with instant updates — ensuring your team always has the latest context, without compromising data integrity.

Smart chatbot solution for seamless interactions.

Powerful Tool Integrations

Connect OmniAI with your everyday tools like Shopify, Slack, and Google Sheets. Keep customer data in sync and extend automation across platforms.

Streamlined Workflows

Automate routine tasks by linking CRM platforms, and ticketing systems. Spend less time switching tabs and more time helping customers.

Secure, Real-Time Sync

All integrations run on secure APIs with instant updates — ensuring your team always has the latest context, without compromising data integrity.

Powerful Tool Integrations

Connect OmniAI with your everyday tools like Shopify, Slack, and Google Sheets. Keep customer data in sync and extend automation across platforms.

Streamlined Workflows

Automate routine tasks by linking CRM platforms, and ticketing systems. Spend less time switching tabs and more time helping customers.

Secure, Real-Time Sync

All integrations run on secure APIs with instant updates — ensuring your team always has the latest context, without compromising data integrity.

Reusable Automation Blocks

Create and reuse automation flows — like order tracking or lead routing — across bots and channels, without starting from scratch.

Proactive Campaigns That Drive Action

Trigger live chat or SMS campaigns to re-engage leads, onboard new users, or spark conversions — all within OmniAI.

Voice to text and text to voice support.

Track Customer Satisfaction & Service Quality

Monitor satisfaction scores, response times, and handoff quality — so your team hits every support benchmark.

What users are saying about OmniAI.

Frequently asked questions.

Omni AI is designed to answer common questions and simplify setup, scalability, and support — all from one intelligent platform.

What exactly is OmniAI, and how is it different from a typical chatbot?

OmniAI is not just a chatbot for your website. It’s an AI-powered platform that connects all your channels — like WhatsApp, Instagram, Facebook, and Telegram — in one shared inbox. Upload documents, create a branded Help Center, and train the AI on your content so it gives smart, accurate answers. It works 24/7, helps your team respond faster, and delivers instant support across every channel.

What platforms does OmniAI support out of the box?

What platforms does Omni AI support out of the box?

What does OmniAI actually help improve in my business?

Does Omni AI support multiple languages?

Can you set it up for me?

What exactly is OmniAI, and how is it different from a typical chatbot?

What platforms does OmniAI support out of the box?

What platforms does Omni AI support out of the box?

What does OmniAI actually help improve in my business?

Does Omni AI support multiple languages?

Can you set it up for me?

What exactly is OmniAI, and how is it different from a typical chatbot?

What platforms does OmniAI support out of the box?

What platforms does Omni AI support out of the box?

What does OmniAI actually help improve in my business?

Does Omni AI support multiple languages?

Can you set it up for me?

OmniAI on the GO.

Manage chats, leads, and your inbox from our mobile app — now on App Store & Google Play.

OmniAI on the GO.

Manage chats, leads, and your inbox from our mobile app — now on App Store & Google Play.

OmniAI on the GO.

Manage chats, leads, and your inbox from our mobile app — now on App Store & Google Play.